Enterprise & Custom Workflows

Enterprise customers gain access to fully bespoke workflows built and maintained by the SoterAI team. Rather than crafting templates yourself, you work with us to define and deploy processes that precisely fit your organization’s needs.

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What Are Custom Workflows?

Custom workflows are end‑to‑end, AI‑powered process automations designed and implemented by SoterAI for tasks that go beyond our out‑of‑the‑box templates. They can:

• Chain together complex, multi‑step operations (data collection → analysis → reporting → integration)

• Incorporate your proprietary data sources, business rules, and compliance criteria

• Trigger on schedules or events to keep your systems up to date

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How to Engage SoterAI for Custom Workflow Development

1. Define Your Use Case: Outline the goals, inputs, decision points, and desired outputs.

2. Consult Your SoterAI Representative: Share your requirements—our solutions architects will propose a workflow design.

3. Review & Refine: We’ll prototype the workflow for your feedback, iterating until it meets your needs.

4. Deploy & Maintain: Once approved, we’ll deploy the workflow into your environment and provide ongoing support and optimization.

Email [e-mail] or contact your SoterAI representative to start the conversation.

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Example Custom Workflows

• Claims Processing
  Automate the end‑to‑end review of incident claims: ingest claimant statements, cross‑check policies, flag missing information, generate payout recommendations, and export finalized claims to your claims management system.

• Customer Incident Investigation
  Coordinate investigation steps for customer‑reported safety issues: collect evidence (photos, videos, logs), summarize root‑cause analyses, assign corrective actions, and notify stakeholders via integrated email or ticketing systems.

• Automatic Incident Checking & Reprocessing
  Continuously monitor your Risk Intelligence layer for newly ingested incidents. Trigger automated revalidations—rerunning hazard scans, updating risk scores, and regenerating safety reports whenever source data changes.

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Governance & Support

• Access Control: We map workflow permissions to your organization’s Owner/Manager/Member roles, ensuring only authorized users can run or view outcomes.

• Versioning & Change Management: Every workflow update is recorded; you can roll back to prior versions if needed.

• SLA & Maintenance: Enterprise engagements include SLAs for uptime, performance, and dedicated support to adapt workflows as regulations or business needs evolve.

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Partner with SoterAI to transform your complex safety and compliance processes into fully automated, AI‑driven workflows—delivered turnkey and tailored to your enterprise.