In today's fast-paced tech world, we understand how crucial it is to know exactly how your data is handled. At Soter, we prioritize transparency and your trust, ensuring your peace of mind while using our product.
Our Key Principles of Data Protection 🔒
Transparency: We're upfront about how we handle your data.
Enablement: Empowering productivity through responsible data use.
Security: Leveraging industry-leading measures to protect your information.
FAQs:
How can I be sure my data is secure?
We utilize the most advanced security infrastructure provided by Microsoft Azure and AWS. Our SoterGenius solution is built on these platforms, which incorporate strict data privacy and security controls. This ensures your data is protected with industry-leading security measures.
Where is my data stored?
At the current stage of the SoterGenius development, all your personal information will be hosted within our infrastructure located in the United States of America.
Will my data be used to train the AI model for use by other customers?
No, your inputs are not used to train SoterGenius for other customers. Your data is solely utilized to generate accurate responses to your own questions. We ensure data isolation from other customers’ data through secure multi-tenancy architecture within our cloud environments. This guarantees that your data remains private and separate from others, providing an additional layer of security.
Will my data be sent to other AI companies, such as OpenAI?
We understand your concerns. Our system utilizes the Azure OpenAI Service, which adheres to the highest security and data privacy standards. Additionally, we implement a 0-day-retention policy with our 3rd-party Azure OpenAI service, ensuring that your data is not stored beyond its immediate processing use. This approach guarantees that your data remains secure and private within our controlled cloud environment.
How long is my data stored for?
We abide by national legislative guidelines surrounding data retention across all countries in which SoterGenius is used. Additionally, your data will be automatically deleted 5 years after your last SoterGenius use.
Privacy Policy
It’s a privilege to be trusted with your data, and our Privacy Policy is crafted to ensure your confidence in using SoterGenius – knowing your data is handled responsibly and with care. For comprehensive details on how we protect your information, please review our Privacy Policy. If you have any questions or concerns, feel free to reach out to us at info@soteranalytics.com. We’re here to help!
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